Privacy Policy

1. Introduction

SafeHire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our criminal background check services powered by Certn.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Full name (legal name, maiden name if applicable)
• Date of birth and place of birth
• Contact information (email address, phone number)
• Current and previous addresses
• Government-issued identification information
• Payment information (processed securely through Stripe)

Biometric Data

For identity verification purposes, we may collect and process biometric data including facial recognition data from government-issued photo identification.

Usage Information

We automatically collect information about how you interact with our services, including IP addresses, device information, and usage patterns.

3. How We Use Your Information

We use your personal information for the following purposes:

• Conducting criminal background checks through official Canadian police databases
• Verifying your identity to ensure accurate results
• Processing payments for our services
• Communicating with you about your background check status and results
• Complying with legal obligations and law enforcement requests
• Improving our services and customer experience
• Sending you service-related communications (with your consent for marketing)

4. Information Sharing and Disclosure

Service Providers

We share your information with trusted service providers who assist us in operating our services:

• Certn: Our background check technology provider
• Canadian Police Information Centre (CPIC): For criminal record searches
• Stripe: For secure payment processing
• Other authorized police databases: As required for comprehensive background checks

Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and the safety of others.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-compliant systems
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and electronic safeguards

6. Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us at privacy@safehire.com to exercise these rights.

Marketing Communications

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Background check records are typically retained for 7 years as required by Canadian law.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

10. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: